FAQ | Arêt Basewear

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What is Basewear?

Basewear (noun.) an inner layer of clothing; body forming and anatomically contouring.

How do I wash my basewear?

We recommend all Basewear be rinsed after use and intermittently washed in cold water without fabric softeners nor bleach. Either hang dry or low temp in the dryer. Note your Basewear has moisture wicking properties and doesn’t need to be washed at every wear.

Where can Arêt Basewear be found other than your website?

Arêt Basewear is currently only available via our website shop, or at events and festivals. Visit our Events Page to view our upcoming events. For exclusive news and updates regarding the status of online retailers, international shipping, and new arrivals, please subscribe to our newsletter email or contact us via our contact page.

WHAT HAPPENS WHEN I WANT AN OUT OF STOCK ITEM?

With our limited stock, it may be possible an item is temporarily out of stock when you place your order. Please contact us with your preferred order, and we’ll let you know when it’s back in stock.

WHY CAN’T I SELECT THE SIZE/COLOR I WANT?

In the drop down selection for sizes and colors, if the text is faded out, that means we are temporarily out of stock of that item.

CAN YOU TELL ME WHEN SPECIAL DEALS ARE AVAILABLE?

Yes! When you subscribe to newsletter email, you’ll be first to hear about exclusive deals, events and new arrivals.

I’M LOCAL, CAN I PICK UP MY ORDER AT YOUR SAN DIEGO LOCATION?

No, unfortunately we do not yet have a storefront location.

CAN I CHANGE MY ORDER?

If you contact us the same day, before 4pm Pacific time, yes your order can be changed. Order changes requested after 4pm on the day of purchase may incur a $5.00 re-stocking fee if the item has already been packaged.

I SEE YOUR SIZE CHART IS DIFFERENT. SHOULD I GO UP OR DOWN A SIZE?

Our size chart includes traditional measurements as seen in other apparel sites; however, our design is specific to athletic forms. Find your traditional bra/cup size or chest circumference in our size chart in order to locate the corresponding top size.

I have a promotional discount code, where do I enter it?

When you proceed to Checkout, there will be a box labeled “Discount”. Enter your code here and then click Apply. Promotional discount codes are case sensitive. When applying a promotional discount code, please make sure you see the code applied to the order before checking out.

What are my payment options?

We accept Visa, MasterCard, Discover, American Express and PayPal.

How can I find answers to any additional questions I may have?

Feel free to contact Arêt Basewear at any time via live chat or contact page, and we will get back to you with any questions you may have!

Show us your adventures on Instagram with the hashtag Basewear.

Show us your adventure! We love to see the amazing places you take your basewear. Tag us on instagram with the hashtag #basewear.

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